Safe Gaming

At 33cb Responsible Gaming — Keep the Fun Within Limits

Gaming should be a source of fun, not stress. 33cb believes every player's safety and well-being comes first. Use our responsible gaming tools and guidelines to keep your experience enjoyable.

Time Limit Budget Control Self-Exclusion Help Center

Your Safety Is Our Priority


Responsible Gaming Tools

At 33cb, we have put in place multiple effective measures to protect our players.

Set a Time Limit

Set a daily or weekly time limit for yourself. Once that limit is reached, 33cb will automatically send you an alert.

Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, increasing the limit requires a 24-hour waiting period.

Self-Exclusion Feature

If needed, you can request to exclude yourself from gaming for anywhere between 30 days and 5 years. Logging in will not be possible during this period.

Gaming History Analysis

Easily review your betting patterns, win/loss records, and spending history. Use the data to make informed decisions.

Cooling-Off Break

Take a break from gaming — activate a 24-hour, 7-day, or 30-day cooling-off period with just one click.

24/7 Support Center

Our live chat support team is here for you whenever you need help. Your privacy is fully protected.


Keep in Mind: Gaming is for entertainment — it is not a source of income. 33cb always encourages responsible gaming and is committed to your protection.

1 Responsible Gaming What This Means

Responsible gaming means enjoying gaming as a healthy and entertaining activity — one where you maintain full control over your time, money, and emotions. At 33cb, responsible gaming is a core part of who we are.

Gaming becomes a problem when it starts to affect your daily life, family, work, or financial stability. 33cb wants you to always play for enjoyment — gaming should never feel like a burden.

Core Principles of Healthy Gaming Habits

  • Think of gaming as entertainment, not a profitable investment.
  • Set a budget in advance and stick to it.
  • Do not place more bets in an attempt to recover lost money.
  • Avoid gaming when you are stressed or feeling low.
  • Take regular breaks and make time for other activities.
  • Prioritize spending time with loved ones over gaming.

To promote responsible gaming on the 33cb platform, we offer a range of tools and features. You can find these options in your account settings and activate them at any time.

Please Note: Responsible gaming is not just about avoiding problems — it is about making the enjoyment last.

2 Warning Signs — When to Take Caution

Certain behaviours or feelings can be a sign that gaming is having a negative impact on your life. It is important to recognise the following warning signs:

Overspending: You are betting beyond your budget or spending more to chase losses.

Time Waste: You are spending far more time gaming than planned and cannot seem to stop.

Neglecting Relationships: You are cutting back on time with family and friends to prioritize gaming.

Emotional Dependence: You are turning to gaming to cope with low mood or loneliness.

Concealment: You are hiding your gaming activity and spending from the people close to you.

Impact on work or studies: Gaming is affecting your ability to focus at work or in your studies.

If You Notice These Signs: Use 33cb's self-exclusion or cooling-off tool right away, and reach out to someone you trust.

3 Yourself Assess

Answer the following questions honestly. If most of your answers are "Yes," consider reaching out for help.

Self-Assessment Questionnaire

1

Do you often spend more time or money on gaming than you planned?

2

Do you find yourself placing more bets to try to win back money you have lost?

3

Has gaming damaged your relationships with family, friends, or colleagues?

4

Have you repeatedly tried to stop gaming but been unable to?

5

Do you feel restless, angry, or anxious when you are unable to game?

6

Have you ever taken out a loan or used emergency funds to finance your gaming?

Result: If 3 or more of your answers are "Yes", please use 33cb's self-exclusion feature and consider seeking professional help.

4 Effectively Set Limits Do

The 33cb platform offers a variety of limit-setting options. Use these tools to easily manage and control your gaming habits.

Deposit Limit

Set the maximum amount you can deposit on a daily, weekly, or monthly basis.

Loss Limit

Set a limit to automatically stop gaming once you have lost a specified amount.

Session Limit

Set a limit on how long you play in a single session. When the time is up, the system will notify you.

Reality Check

Pop-up notifications will remind you at set intervals how long you have been playing.

Steps to Set a Limit

  • 1
    Go to Account Settings

    After logging in, click on your profile icon in the top right corner.

  • 2
    Open the Responsible Gaming Section

    Look for the "Responsible Gaming" option within Settings.

  • 3
    Set Your Limits

    Select whichever limit you need — deposit, loss, or session — then enter the amount.

  • 4
    Confirm

    Limits take effect immediately once set. Limits can be lowered at any time, but increasing a limit requires a 24-hour waiting period.

Tips: Start with a lower limit. You can always raise it later, but stricter limits are more effective for building healthy habits.

5 Self-Exclusion Process

Self-Exclusion is a feature that lets you request to block your own 33cb account for a set period of time. During this period, you will not be able to log in or place any bets.

Short-Term
30 to 90 Days
Medium-Term
6 Months to 1 Year
Long-term
2 to 5 Years

Contact our support team or apply through the Responsible Gaming section in Settings to activate self-exclusion. Choosing to do this takes courage — it is not a sign of weakness.

Important: Do not attempt to open a new account during your self-exclusion period. If we detect this, the account will be closed.

6 Family & Friends Introduction

Sometimes the people closest to us are the first to notice when gaming is causing problems in someone's life. If you believe a loved one is struggling, there are a few things to keep in mind.

How to Help a Loved One

  • Express your concerns calmly, without anger or blame.
  • Engage them in other activities instead of gaming.
  • Encourage them to seek professional help.
  • Seek professional advice to get the emotional support you need.

Third-Party Protection Request

If you would like to set limits or apply an exclusion on a family member's account, contact the 33cb support team. We will verify the request and take the necessary steps.

Please Note: Stand by those struggling with gaming — without judgment. Your support is their greatest strength.

7 Minor Protection

33cb strictly enforces an 18+ policy. Keeping minors away from gaming is both our legal obligation and our ethical responsibility.

  • Age verification is mandatory at the time of registration.
  • Limited access is provided prior to KYC verification.
  • Any account identified as belonging to a minor will be closed immediately.
  • Use parental control software on shared or family computers.
For parents: Keep your device and account details out of reach of children. If you have any suspicions, contact 33cb support immediately.

8 Get Help — You Are Not Alone

Overcoming a gaming problem is challenging, but it is not impossible. Seeking help takes courage, and 33cb is here for you. We will help you access the support you need.

33cb Support Channels

  • Live Chat: 24/7 Direct Support
  • Email: [email protected]
  • Self-exclusion directly from account settings

External Support Organizations

Contact your nearest mental health center for professional counseling and support. Gambling addiction is a treatable condition, and recovery is possible with the right help.

Our commitment: At 33cb, your well-being always comes before profit. Every request you make will be handled with complete confidentiality.

FAQ (FAQ)

Yes, all of 33cb's responsible gaming tools — limit setting, cooling-off, and self-exclusion — are completely free. They can be activated at any time from your account settings.

Yes, your account balance remains completely safe during self-exclusion. Once the exclusion period ends, or in case of urgent need, you can withdraw your funds through the support team.

Decreasing your deposit limit takes effect immediately. However, increasing your limit requires a 24-hour cooling-off period. This rule protects you from making impulsive decisions.

Speak to them calmly and encourage them to reach out to the 33cb support team. You can also contact us yourself as a third party — we will handle the matter confidentially and take the appropriate action.

The quickest option is to activate a cooling-off period — for 24 hours, 7 days, or 30 days — with a single click from your settings. For a longer break, use the self-exclusion feature.

Play for fun, Stay Responsible

Join 33cb and use our responsible gaming tools to build a healthy and enjoyable gaming experience.


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